Nursing Jurisprudence and Ethics for Texas Nurses Practice Exam 2026 - Free Practice Questions and Study Guide

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What should nurses prioritize when resolving conflicts with patients?

Personal feelings

Legal guidelines

Patient welfare

Prioritizing patient welfare when resolving conflicts with patients is fundamental to nursing practice and aligns with the ethical duty of nurses to provide care that protects and promotes the best interests of the patient. The core responsibilities of nurses include advocating for their patients, ensuring their needs are met, and maintaining safety and quality of care. Focusing on patient welfare fosters a trusting nurse-patient relationship, which is crucial for effective communication and conflict resolution.

When conflicts arise, it is essential for nurses to consider the emotional and physical well-being of patients, assess their concerns, and strive to understand their perspective. This patient-centered approach not only helps in de-escalating the situation but also encourages collaboration for finding a suitable resolution that benefits the patient.

While legal guidelines and institutional policies do provide a framework for conduct and decision-making, they should not overshadow the primary mission of nursing, which is to ensure the health and safety of patients. Similarly, personal feelings, while human and understandable, must be set aside to maintain professionalism and focus on the needs of the patient. In summary, prioritizing patient welfare emphasizes the ethical principles of beneficence and respect for autonomy, reinforcing the nurse's role as an advocate for their patients' best interests.

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Institutional policies

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